FAQ .
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Find answers about all your questions about Woterloo.
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FREQUNTLY [AND] QUESTIONS.
We have gathered the frequently asked questions about Woterloo and answered them to help you.
Woterloo shows, in real time, available inventory of raw materials. Check the video below to see how easy is to find the product you are looking to buy or sell.
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Simple. Just send us your inventory daily and we will update it for you. In order to make sure your potential buyers can do transactions with your company, it is really important that your inventory is updated daily
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How To Buy Chemicals Online With Woterloo?
Buying chemical ingredients in Woterloo is easy. Just type on the search box the product you are looking for CAS (Chemical Abstracts Service) and automatically all sellers of that specific ingredient will populate.
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How To Sell Chemicals Online With Woterloo?
Selling chemical ingredients in Woterloo is easy. Just type in the search box the product you are looking to sell (by trade name or INCI name) and enter your inventory quantity, MOQ, and price. If you need the Woterloo team to upload the inventory for you, feel free to reach out!
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How to create an account as a buyer or seller in Woterloo?
It just takes 2 minutes! Click the register button and follow the steps.
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How do I access technical information of products (TDS, SDS,…)?
From now on you can review it directly from the search results
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Do products sold by Woterloo comply with the REACH regulation?
While majority of our sellers are internationally renowned companies, compliance questions should be addressed directly to suppliers to make sure it meets buyers needs.
What forms of payment does Woterloo accept?
When will I receive the order confirmation email? What information will it contain?
The order confirmation will contain Product, quantity and price
When will I receive my order from Woterloo?
If the order ships directly from the supplier, lead times will rely on seller’s policy. Some sellers use Woterloo warehousing services; in those cases, orders are shipped 24-48h after release is provided. The exact time to receive the order will be based on the carrier, custom processes for international shipments (if applies) and distance from origin to destination.
How to ship my products internationally with Woterloo?
As with any B2B transaction, ocean, land and air shipments may be valid options to ship materials.
What are the terms and conditions of the sale of Woterloo?
Terms are specific for each seller. Always ask for their terms and conditions policies
What's the return policy of Woterloo?
Return policies are specific for each seller. Always ask for their terms and conditions policies.